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FAQ

Our products

Why do some of your sunscreens leave white marks?

Our ECO SUN 100% mineral SPF50+ range and our Sun Sticks SPF 50+ contain naturally occurring mineral screens without nanoparticles. It is the powders in the mineral sunscreens that can leave white marks. This is the natural colour of the mineral filters. SeventyOne mineral protection is immediately effective because the mineral filters block the rays effectively and are recognised for their minimal impact on the environment, and the sunscreens are very well tolerated by all skin types. We are constantly working with our French laboratory to improve the dispersion of the mineral filters in our cosmetic products and minimise whiteout without compromising our formulation beliefs. The amount of product and the method of application are important factors in the final result on the skin. Find all our application tips online.

Are your cosmetics tested on animals?

All SeventyOne Percent cosmetics are made in France and none are tested on animals. Cruelty Free, we prefer animals in the wild rather than in labs. In addition, they are all vegan. And no ingredients of animal origin either. SeventyOne is a super eco-friendly range.

Are your sun protection products suitable for children? From what age?

All SeventyOne sun protection products can be applied to children's skin from the age of 3 years and we recommend that the whole family prefers SPF50+, the very high protection by SeventyOne.

The Sun Stick range has been specially designed and dermatologically tested to be suitable for the fragile skin of children under 3 years of age (avoid the lips) and for pregnant women.

It is strongly recommended to avoid exposing young children to the sun; our advice is to dress them in addition to textile protection such as a UV-protective T-shirt.

Pro tips for the youngest: To remove the residues of sun filters from our products, which are very resistant and which could remain on the skin of your children, we advise you to apply sweet almond oil or our Second Skin oil-balm with a cotton pad. 

How do you remove traces of sunscreen?

SeventyOne sun protection products are very water resistant! If you still have visible residues of white or coloured filters after the shower, you can use sweet almond oil or our Second Skin Oil Balm to remove any residues of sunscreen that may remain on the skin with a soft cotton pad. 

The Sun Stick range has been specially designed and dermatologically tested to be suitable for the fragile skin of children under 3 years of age (avoid the lips) and for pregnant women.

It is strongly recommended to avoid exposing young children to the sun; our advice is to dress them in addition to textile protection such as a UV-protective T-shirt.

Pro tips for the youngest: To remove the residues of sun filters from our products, which are very resistant and which could remain on the skin of your children, we advise you to apply sweet almond oil or our Second Skin oil-balm with a cotton pad. 

Are SeventyOne Percent cosmetics vegan?

80% of the SeventyOne Percent range is vegan. Only the Second Skin Multi-Purpose Magic Balm contains beeswax for its emollient and film forming properties. It softens and smoothes the skin and produces a light continuous film on the skin, hair and nails.

The Sun Stick range has been specially designed and dermatologically tested to be suitable for the fragile skin of children under 3 years of age (avoid the lips) and for pregnant women.

It is strongly recommended to avoid exposing young children to the sun; our advice is to dress them in addition to textile protection such as a UV-protective T-shirt.

Pro tips for the youngest: To remove the residues of sun filters from our products, which are very resistant and which could remain on the skin of your children, we advise you to apply sweet almond oil or our Second Skin oil-balm with a cotton pad. 

What is the difference between chemical and mineral filters?

Mineral sunscreens provide full spectrum UV protection by forming a protective layer between the sun and the skin. Mineral screens are also called physical filters because of their covering power. These filters, which do not contain nanoparticles, are zinc oxide and titanium dioxide.

As for chemical filters, they have a protective action with and on the skin: they penetrate the epidermis and create a filtering layer that absorbs UV rays. They are active and effective between 20 and 30 minutes after application. Not all chemical filters are equal and the choice of these filters is essential in a clean beauty approach for the respect of consumers and the environment. 

At SeventyOne, all our sun protection products are free of oxybenzone, octinoxate and octocrylene filters as well as endocrine disruptors, silicones and parabens... 0% undesirable!

SeventyOne Percent

Is SeventyOne Percent a brand just for surfers?

Our cosmetics are formulated for the whole family and all outdoor activities, from the beach to the mountains and the city.

Designed and developed by surfers, our leitmotiv is above all the effectiveness of the formulas, respect for consumers and nature. So we are all Seventy One Percent.

Why the name SeventyOne Percent?

SeventyOne Percent was born from the observation of two friends who are passionate about surfing that there were no cosmetic products, and in particular sun protection products, that met their specific needs while being respectful of both humans and the environment.
The mission of SeventyOne Percent is in its name: 70% of water covers the earth, 70% of water composes the human body and 1% of the profits go to an association specialised in child sponsorship and access to water (Vision du Monde). Join the movement!

Where are SeventyOne cosmetics made?

All SeventyOne Percent products are manufactured and formulated in France. This is a choice that corresponds to our values in terms of quality and our convictions as entrepreneurs.

Sun Tips

What does SPF mean?

The Sun Protection Factor (SPF) is the sun protection factor of a cosmetic product. In Europe, these protection indices are regulated by the index that determines the ability to protect the skin from UVB rays that cause sunburn. The higher the SPF, the stronger the photoprotection action and the more the skin is protected. Indexes 30 and 50 correspond to strong protection and 50% very high protection. 

How do I wash sunscreen stained clothes?

Using effective sun protection that is adapted to your environment is essential! However, creams can leave some unwanted yellow marks, especially on light-coloured clothing. SeventyOne sun protection products are formulated without water and with fatty substances, and are designed to be long-lasting on the skin, so they can penetrate the fibres of certain fabrics. 

Our advice:

If the garment is stained: before machine-washing, rub the fabric around the stain with washing-up liquid. You can also use Marseille soap, Terre de Sommière or a pre-wash stain remover spray to remove stains. Phew :)

To avoid stains on clothing: We recommend applying SeventyOne sun protection and waiting a few minutes before putting on clothing. Choose cotton or natural fabrics rather than synthetic textiles, which are more porous and harder to remove.

Delivery

What are the delivery options?

The Customer can choose between several delivery methods, the costs and times of which vary: 

- Mondial Relay

- Colissimo

- Chronopost Relay 1pm

- Chronopost before 1pm

What are the delivery times?

Our delivery times are as follows:

- For all orders placed from Monday to Friday before 11:30 am, the order will be shipped the same day.

- For all orders placed from Monday to Thursday after 11.30am, the order will be dispatched the next day.

- For all orders placed from Friday after 11.30am to Sunday evening, the order will be dispatched the following Monday.

- For orders placed on public holidays, the order will be dispatched the next working day.

How do I track my order?

As soon as your order is validated and prepared by our company, you will receive an e-mail confirmation of shipment, in which you will find a tracking number for your carrier.

I did not receive my tracking number

Have you checked that the email did not land in your spam folder? If you have nothing, contact us coucou@seventyonepercent.io

Our points of sale

Where to find us?

Thanks to our Store Finder! We're expanding all the time, so if you can't find what you're looking for, don't hesitate to contact us directly for more information! We also offer express delivery to your vacation destination.

Payments, returns, promo code, out of stock

What are the means of payment?

It is possible to pay by credit card, paypal or Amazon Pay. Payment in 3 times without fees is also available thanks to our partners Klarna and the secure payment solution Mollie.

I wish to return my order

It is quite possible to return your products if you respect the legal withdrawal period and if you have not used or opened the products.

How to use a promo code?
  • Nothing could be easier! You just have to fill it in on the order confirmation page before filling in your payment information.
What to do in case of stock shortage?

Sometimes our products are victims of their own success. 3 suggestions for you:

1 - Subscribe to the newsletter to know when it will be back in stock

2 - Contact one of our partner stores

3 - Write to us, we will be happy to help you

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

Thank you for your confidence.

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